Privacy Policy

Biopex values the privacy of every customer and visitor. This privacy policy describes how your personal information is collected, used, protected, and shared when interacting with our website, medical equipment, and laboratory products. By using our website or purchasing from us, you indicate your acceptance of these practices.

Information We Collect

• Identity details (name, date of birth)
• Contact information (email, phone number, address)
• Demographic information (such as profession, workplace, technical specialties)
• Purchase and order history for medical/laboratory products
• Payment data (encrypted and secure)
• Device data and usage analytics (IP address, browser type, via cookies/trackers)

How We Use Collected Data

• Process transactions and deliver equipment safely
• Fulfill customer service and technical support needs
• Improve website functionality and customer experience
• Communicate order updates, offers, or service notifications (with your consent)
• Ensure site security, and prevent fraud
• Meet legal and regulatory requirements

Our Philosophy & Core Values

Biopex will not sell or rent your personal information. Information may be shared only:

• With authorized payment processors, delivery partners, or service providers
• To comply with legal requirements, court orders, or requests related to rights and safety

For any questions about our privacy practices, please contact our support team using the information provided on our website.